The AI support platform
Support that
runs itself.
AI resolves customer questions instantly from your knowledge base. When a human touch matters, handoff is seamless. Every resolution makes the next one faster.
Answers in seconds
Your customers never wait. AI responds instantly, around the clock.
Live in five minutes
One script tag. No rebuild, no SDK, no migration project.
Smarter every day
Resolved conversations become knowledge your AI uses next time.
Instant answers.
Zero wait.
Your customers get help in seconds — not hours. AI responds from your knowledge base around the clock, and hands off to your team the moment a human touch is needed.
Resolve, don't just deflect
AI gives real answers pulled from your docs, FAQs, and past conversations — not canned replies or search links.
Seamless handoff
When AI can't resolve it, the full conversation transfers to an agent. No repeating. No friction. No lost context.
Your rules, your thresholds
Escalate on intent, sentiment, keywords, or custom logic. You decide when humans step in — not the model.
You can export invoices from Settings → Billing → Export. CSV and PDF are both supported.
Hi — Sam here. I can walk you through a bulk export if you need more than one month. Let me pull that up.
It gets smarter every day.
Most support tools stay static. Mime Chat compounds. Every resolved conversation is raw material for the next answer — building a knowledge flywheel that reduces volume over time, not just manages it.
- 01
A conversation resolves
A customer gets their answer — from AI or from your team. The thread closes with a clear outcome.
- 02
Knowledge is captured
Your agent turns the resolution into a FAQ or article with one click, tied to the right category.
- 03
AI uses it next time
The next customer with the same question gets an instant, accurate answer. No human needed.
Everything your team needs.
Nothing it doesn't.
One platform that replaces your help desk, knowledge base, chatbot, and analytics dashboard. Built for teams that want exceptional support without the complexity.
AI-first conversations
Every conversation starts with AI that actually resolves questions — not a glorified FAQ search.
Seamless human handoff
One click. Full context. Your customer never knows there was a transition.
Embeddable widget
One script tag on your site. Matches your brand. Works everywhere your customers are.
Built-in help center
Searchable FAQs and articles your customers browse before they ever open a chat.
Knowledge pipeline
Closed conversations become articles. Articles train AI. A flywheel that compounds.
Actionable insights
See what customers ask, how fast you resolve, and where to invest next.
Welcome back
Your dashboard shows the latest activity and open tasks.
Mime Chat
Hi — how can we help you today?
Live in five minutes.
One script tag. No rebuild, no SDK, no vendor lock-in. Paste it into your site and your customers have instant access to AI-powered support that matches your brand.
<script
src="https://cdn.mime.chat/widget.js"
data-embed-key="your_embed_key"
async
></script>Stop scaling headcount.
Start scaling knowledge.
Every support tool you've used makes you hire more people as you grow. Mime Chat makes your existing team more effective — and your AI handles the rest.
Start free. Scale when you're ready.
Every plan includes a 7-day free trial with full access. No credit card required. Upgrade when your volume and workflows demand it.
Billed monthly. 7-day free trial included on every plan.
Starter
Everything you need to launch AI-powered support today.
- 1 chatbot
- 2 agent seats
- 500 AI conversations / month
- Basic support center (FAQs)
- Standard widget embed
- Email support
Pro
Most popularThe plan most teams run on. Handoff, insights, and the knowledge pipeline that makes everything better.
- 5 chatbots
- 5 agent seats
- 3,000 AI conversations / month
- Full support center (FAQs, articles, categories)
- Live human handoff
- Conversation insights
- Knowledge pipeline (chat → article)
- Custom widget branding
- Priority email support
Business
For teams scaling fast. Higher limits, deeper analytics, and priority support.
- 20 chatbots
- 15 agent seats
- 15,000 AI conversations / month
- Everything in Pro
- Advanced analytics & reporting
- Custom domains & advanced widget options
- Dedicated onboarding session
- Priority support with faster response SLA
Enterprise
SSO, HIPAA, SLAs, unlimited scale, and a dedicated partner for your rollout.
Growing faster than expected? Overage rates start at just $0.10/conversation — a fraction of what a human resolution costs.